Food service uniforms and the symbolism(s) of wearing a mask | Intellect Skip to content
1981
Post-Pandemic Dress
  • ISSN: 2050-0742
  • E-ISSN: 2050-0750

Abstract

When the COVID-19 pandemic began, ‘essential workers’ in the United States – including nurses, delivery drivers, grocery clerks and waitresses – bore the brunt of extreme scepticism over public health measures such as lockdowns and wearing facemasks. Conflicting messages from the president, the Centers for Disease Control and state and local governments turned mask mandates into political battles. Some businesses chose to require masks for employees and/or customers, but others refused to allow them as part of the uniform. This article focuses on a specific category of employees – food service workers, typically women and people of colour – in order to highlight how employers made decisions about masking early in the pandemic and how individual workers were affected by the turmoil. In the United States, employers have tremendous power to decide how employees are (and are not) allowed to dress. For many businesses, uniforms are part of the company’s brand identity. When employees at Starbucks wear their iconic green aprons with the Starbucks logo, they embody the company in their interactions with customers; changes can be made, but they happen more slowly than changes in mainstream fashion. Testimony at public hearings on mask mandates has revealed deep concerns about religious freedom, government intrusion, scientific knowledge and the cost of medical care (since the United States does not have universal healthcare). When businesses decide whether masks should be required, allowed or forbidden as part of the dress code, it is not just a public health decision but a branding decision with short-term and long-term consequences. Even before the pandemic, face coverings were largely associated with criminals, political activists (such as Occupy and Antifa) and ultra-conservative Muslims.

Loading

Article metrics loading...

/content/journals/10.1386/cc_00033_1
2020-09-01
2023-11-30
Loading full text...

Full text loading...

References

  1. Acuna, Kirsten. ( 2019;), ‘ The Handmaid’s Tale showrunner breaks down the unsettling, shocking reveal June uncovers. ’, Express, 26 June, https://www.insider.com/the-handmaids-tale-dc-rings-handmaids-2019-6. Accessed 8 July 2020.
    [Google Scholar]
  2. Adams, Jerome. ( 2020;), ‘ How to make your own face covering. ’, YouTube, 3 April, https://youtu.be/tPx1yqvJgf4. Accessed 3 July 2020.
  3. Akou, Heather. ( 2021;), ‘ The politics of covering the face: From the “burqa ban” to the facekini. ’, Fashion Theory, 25:1, pp. 530.
    [Google Scholar]
  4. Akou, Heather. ( 2020;), ‘ Prison uniforms on the outside: Intersections with US popular culture. ’, Fashion, Style & Popular Culture, 7:4, pp. 47399.
    [Google Scholar]
  5. Anon. ( 2019;), ‘ Hong Kong: Anger as face masks banned after months of protests. ’, BBC News, 4 October, https://www.bbc.com/news/world-asia-china-49931598. Accessed 6 July 2020.
  6. Anon. ( 2020a;), ‘ Health care workers in PPE wear photos of themselves smiling to comfort patients. ’, American Hospital Association, 20 April, https://www.aha.org/other-resources/2020-04-20-health-care-workers-ppe-wear-photos-themselves-smiling-comfort-patients. Accessed 11 July 2020.
  7. Anon. ( 2020b;), ‘ Reopened restaurant told workers: Don’t wear face masks or don’t work. ’, CBS News, 7 May, https://www.cbsnews.com/news/face-masks-coverings-dallas-restaurant-workers-coronavirus/. Accessed 5 July 2020.
  8. Anon. ( 2020c;), ‘ Trump tells allies his wearing a mask would “send the wrong message”, make him look ridiculous. ’, NBC News, 7 May, https://www.nbcnews.com/politics/donald-trump/trump-tells-allies-his-wearing-mask-would-send-wrong-message-n1202001. Accessed 9 July 2020.
  9. Anon. ( 2020d;), ‘ Which countries have made wearing face masks compulsory?. ’, Al-Jazeera, 3 June, https://www.aljazeera.com/news/2020/04/countries-wearing-face-masks-compulsory-200423094510867.html. Accessed 6 July 2020.
  10. Apuzzo, Matt,, Gebrekidan, Selam, and Kirkpatrick, David D.. ( 2020;), ‘ How the world missed COVID-19’s silent spread. ’, New York Times, 27 June, https://www.nytimes.com/2020/06/27/world/europe/coronavirus-spread-asymptomatic.html?searchResultPosition=2. Accessed 7 July 2020.
    [Google Scholar]
  11. Atwood, Margaret. ( 1986), The Handmaid’s Tale, New York:: Houghton Mifflin;.
    [Google Scholar]
  12. Barco Uniforms ( 2020;), ‘ About us. ’, https://www.barcouniforms.com/about-us/. Accessed 3 July 2020.
  13. Batura, Sean. ( 2020;), ‘ Kerr county commissioners take debate, recommend masks: Not require. ’, Kerrville (Texas) Daily Times, 30 June, https://dailytimes.com/promotions/article_dd82e79a-bad0-11ea-bef3-0f348afbd68f.html. Accessed 11 July 2020.
    [Google Scholar]
  14. Bean, Matt. ( 2003;), ‘ Freedom of religion meets the DMV. ’, Court TV, 23 May, http://www.cnn.com/2003/LAW/05/23/ctv.freeman/. Accessed 10 July 2020.
  15. Bender, Michael C.. ( 2020;), ‘ Trump talk Juneteenth, John Bolton, economy in WSJ interview. ’, Wall Street Journal, 19 June, https://www.wsj.com/articles/trump-talks-juneteenth-john-bolton-economy-in-wsj-interview-11592493771. Accessed 9 July 2020.
    [Google Scholar]
  16. Branch, Enobong Hannah. ( 2011), Opportunity Denied: Limiting Black Women to Devalued Work, New Brunswick, NJ:: Rutgers University Press;.
    [Google Scholar]
  17. Breuninger, Kevin, and Wilkie, Christina. ( 2020;), ‘ Trump says CDC advises cloth masks to protect against coronavirus, but he will not wear one. ’, CNBC, 3 April, https://www.cnbc.com/2020/04/03/trump-cdc-recommends-cloth-face-covering-to-protect-against-coronavirus.html. Accessed 5 July 2020.
  18. Buchwald, Elisabeth. ( 2020;), ‘ US health officials say Americans shouldn’t wear face masks to prevent coronavirus. ’, Market Watch, 2 March, https://www.marketwatch.com/story/the-cdc-says-americans-dont-have-to-wear-facemasks-because-of-coronavirus-2020-01-30. Accessed 3 July 2020.
  19. Calleros Villareal, Daniel. ( 2015;), ‘ Digital narratives and linguistic articulations of Mexican identities in emergent media: Race, lucha libre masks and mock Spanish. ’, Ph.D. thesis, Tucson, AZ:: University of Arizona.
    [Google Scholar]
  20. Cavallaro, Dani, and Warwick, Alexandra. ( 1998), Fashioning the Frame: Boundaries, Dress and Body, Oxford:: Berg Publishers;.
    [Google Scholar]
  21. Centers for Disease Control and Prevention ( 2014;), ‘ CDC estimates of 2009 H1N1influenza cases, hospitalizations and deaths in the United States. ’, CDC, 24 June, https://www.cdc.gov/h1n1flu/estimates_2009_h1n1.htm. Accessed 6 July 2020.
  22. Centers for Disease Control and Prevention ( 2016;), ‘ Food workers working while sick. ’, CDC, 5 December, https://blogs.cdc.gov/yourhealthyourenvironment/2016/12/05/food-workers-working-while-sick/. Accessed 3 July 2020.
  23. Centers for Disease Control and Prevention ( 2020a;), ‘ Considerations for wearing cloth face coverings. ’, 3 April, 28 June, https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html. Accessed 3 July 2020.
  24. Centers for Disease Control and Prevention ( 2020b;), ‘ COVID-19 in racial and ethnic minority groups. ’, CDC, 24 July, https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/racial-ethnic-minorities.html. Accessed 5 July 2020.
  25. Corkery, Michael,, Yaffe-Bellany, David, and Wharton, Rachel. ( 2020;), ‘ When stocking grocery shelves turns dangerous. ’, New York Times, 20 March, https://www.nytimes.com/2020/03/20/business/coronavirus-grocery-stores-workers.html?searchResultPosition=8. Accessed 5 July 2020.
    [Google Scholar]
  26. Craik, Jennifer. ( 2005), Uniforms Exposed: From Conformity to Transgression, Oxford:: Berg Publishers;.
    [Google Scholar]
  27. Crawford, Robert. ( 2006;), ‘ Health as a meaningful social practice. ’, Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine, 10:4, pp. 40120.
    [Google Scholar]
  28. Data USA ( 2020;), ‘ Restaurants and food services. ’, https://datausa.io/profile/naics/restaurants-food-services. Accessed 3 July 2020.
  29. DeMitchell, Todd A., and Fossey, Richard. ( 2015), The Challenges of Mandating School Uniforms in the Public Schools: Free Speech, Research, and Policy, Lanham, MD:: Rowman & Littlefield;.
    [Google Scholar]
  30. Dowling, Emma. ( 2012;), ‘ The waitress: On affect, method, and (re)presentation. ’, Critical Studies: Critical Methodologies, 12:2, pp. 10917.
    [Google Scholar]
  31. Doyle, Eamon. (ed.) ( 2019), Antifa and the Radical Left, New York:: Greenhaven Publishing;.
    [Google Scholar]
  32. Dussel, Inés. ( 2001), School Uniforms and the Disciplining of Appearances: Towards a Comparative History of the Regulation of Bodies in Early Modern France, Argentina, and the United States, Madison, WI:: University of Wisconsin Press;.
    [Google Scholar]
  33. Fleming, Nic. ( 2020;), ‘ Coronavirus misinformation, and how scientists can help fight it. ’, Nature, 17 June, https://www.nature.com/articles/d41586-020-01834-3. Accessed 11 July 2020.
    [Google Scholar]
  34. Fox Business ( 2020;), ‘ Trump talks “larger” stimulus, face masks and Russian bounties with Fox Business. ’, YouTube, 1 July, https://www.youtube.com/watch?v=hufBUpWmFOc. Accessed 9 July 2020.
  35. Furner, John, and McLay, Kath. ( 2020;), ‘ Additional steps we’re taking for the health and safety of our associates. ’, Walmart, 31 March, https://corporate.walmart.com/newsroom/2020/03/31/additional-steps-were-taking-for-the-health-and-safety-of-our-associates. Accessed 5 July 2020.
  36. Goldberg, Daniel S.. ( 2017;), ‘ Introduction: On stigma and health. ’, Journal of Law, Medicine & Ethics, 45:4, pp. 47583.
    [Google Scholar]
  37. Gould, Elise, and Cooper, David. ( 2018;), ‘ Seven facts about tipped workers and the tipped minimum wage. ’, Economic Policy Institute, 31 May, https://www.epi.org/blog/seven-facts-about-tipped-workers-and-the-tipped-minimum-wage/. Accessed 3 July 2020.
    [Google Scholar]
  38. Hageman, Hannah. ( 2020;), ‘ Starbucks now requires employees to wear face coverings at work. ’, National Public Radio, 6 April, https://www.npr.org/sections/coronavirus-live-updates/2020/04/06/828461220/starting-tomorrow-starbucks-will-require-employees-to-wear-face-coverings-at-wor. Accessed 5 July 2020.
  39. Hancock, Joseph H.. ( 2015), ‘Preppy’, Fashion Photography Archive, London:: Bloomsbury;, http://dx.doi.org.proxyiub.uits.iu.edu/10.5040/9781474260428-FPA449. Accessed 3 July 2020.
  40. Heller-Nicholas, Alexandra. ( 2019), Masks in Horror Cinema: Eyes without Faces, Cardiff:: University of Wales Press;.
    [Google Scholar]
  41. Himmelstein, David U.,, Thorne, Deborah,, Warren, Elizabeth, and Woolhandler, Steffie. ( 2009;), ‘ Medical bankruptcy in the United States, 2007: Results of a national study. ’, American Journal of Medicine, 122:8, pp. 74146.
    [Google Scholar]
  42. Holcomb, Eric. ( 2020;), ‘ Executive order 20–22. ’, State of Indiana, 20 April, https://www.in.gov/gov/files/Executive%20Order%2020-22%20Extension%20of%20Stay%20at%20Home.pdf. Accessed 3 July 2020.
  43. Hutchinson, Bill. ( 2020;), ‘ “Incomprehensible”: Confrontations over masks erupt amid COVID-19 crisis. ’, ABC News, 7 May, https://abcnews.go.com/US/incomprehensible-confrontations-masks-erupt-amid-covid-19-crisis/story?id=70494577. Accessed 10 July 2020.
  44. Joseph, Nathan, and Houston, George. ( 1986), Uniforms and Non-Uniforms: Communication through Clothing, Westport, CT:: Greenwood Press;.
    [Google Scholar]
  45. Lands’ End ( 2020;), ‘ Custom facemasks with logo. ’, https://tinyurl.com/2aj22e2b. Accessed 5 July 2020.
  46. Lau, Joseph T. F.,, Yang, Xilin,, Pang, Ellie,, Tsui, H. Y.,, Wonge, Ericand Wing, and Yun, Kwok. ( 2005;), ‘ SARS-related perceptions in Hong Kong. ’, Emerging Infectious Diseases, 11:3, pp. 41724, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3298267/. Accessed 6 July 2020.
    [Google Scholar]
  47. Levine, Rachel. ( 2020;), ‘ Order of the secretary of the Pennsylvania Department of Health directing public health safety measures for businesses permitted to maintain in-person operations. ’, Pennsylvania Department of Health, 15 April, https://www.governor.pa.gov/wp-content/uploads/2020/04/20200415-SOH-worker-safety-order.pdf. Accessed 7 July 2020.
  48. MacIntyre, C. Raina, and Hasanain, S. Jay. ( 2020;), ‘ Community universal face mask use during the COVID-19 pandemic: From households to travellers and public spaces. ’, Journal of Travel Medicine, 27:3, https://doi.org/10.1093/jtm/taaa056. Accessed 7 July 2020.
    [Google Scholar]
  49. McVeigh, Brian J.. ( 2000), Wearing Ideology: State, Schooling and Self-Presentation in Japan, Oxford:: Berg Publishers;.
    [Google Scholar]
  50. Occupational Safety and Health Administration ( 1970;), ‘ OSH Act of 1970, Sec. 5. Duties. ’, https://www.osha.gov/laws-regs/oshact/section_5. Accessed 5 July 2020.
  51. Occupational Safety and Health Administration ( 2020;), ‘ Guidance on returning to work. ’, 17 June, https://www.osha.gov/Publications/OSHA4045.pdf. Accessed 5 July 2020.
  52. Palm Beach County ( 2020;), ‘ County Commissioners: BCC meeting videos. ’, 23 June, http://discover.pbcgov.org/countycommissioners/Pages/bcc-meeting-videos.aspx?videoid=BCC/2020/20200623-bcc-workshop-mtg. Accessed 9 July 2020.
  53. Roos, Robert. ( 2003;), ‘ SARS cases reach 115 in US, but most patients have recovered. ’, University of Minnesota, Center for Infectious Disease Research and Policy, 4 April, https://www.cidrap.umn.edu/news-perspective/2003/04/sars-cases-reach-115-us-most-patients-have-recovered. Accessed 6 July 2020.
  54. Sabatini, Patricia. ( 2020;), ‘ Face masks “touchy subject” for local restaurants, but still required for employees under pandemic rules. ’, Pittsburgh Post-Gazette, 26 June, https://www.post-gazette.com/business/career-workplace/2020/06/26/face-masks-restaurants-COVID-19-Allegheny-County-Health-Department/stories/202006250144. Accessed 5 July 2020.
    [Google Scholar]
  55. Shierholz, Heidi. ( 2014;), ‘ Low wages and few benefits mean many restaurant workers can’t make ends meet. ’, Economic Policy Institute, 21 August, https://www.epi.org/publication/restaurant-workers/. Accessed 7 July 2020.
  56. Starbucks ( 2019;), ‘ Starbucks dress code lookbook. ’, January, https://stories.starbucks.com/wp-content/uploads/2019/01/Dress_Code_Look_Book_-_US_English.pdf. Accessed 5 July 2020.
  57. Stewart, Emily. ( 2020;), ‘ Companies are giving essential workers bullshit rewards. ’, Vox, 15 May, https://www.vox.com/the-goods/2020/5/15/21259153/essential-workers-hazard-pay-walgreens-mcdonalds-compensation-coronavirus. Accessed 3 July 2020.
    [Google Scholar]
  58. Stiles, Beverly L., and Clark, Robert E.. ( 2011;), ‘ BDSM: A subcultural analysis of sacrifices and delights. ’, Deviant Behavior, 32:2, pp. 15889.
    [Google Scholar]
  59. Tirado, Linda. ( 2014), Hand to Mouth: Living in Bootstrap America, New York:: G. P. Putnam’s Sons;.
    [Google Scholar]
  60. Tynan, Jane, and Godson, Lisa. (eds) ( 2019), Uniform: Clothing and Discipline in the Modern World, London:: Bloomsbury Visual Arts;.
    [Google Scholar]
  61. US Department of Labor ( 2020;), ‘ Tips. ’, DOL, https://www.dol.gov/general/topic/wages/wagestips. Accessed 3 July 2020.
  62. US Social Security Administration ( 2020;), ‘ Measures of central tendency for wage data. ’, SSA, https://www.ssa.gov/oact/cola/central.html. Accessed 3 July 2020.
  63. Venkatesh, Vivek,, Podoshen, Jeffrey S.,, Wallin, Jason,, Rabah, Jihan, and Glass, Daniel. ( 2020;), ‘ Promoting extreme violence: Visual and narrative analysis of select ultraviolent terror propaganda videos produced by the Islamic State of Iraq and Syria (ISIS) in 2015 and 2016. ’, Terrorism and Political Violence, 32:8, pp. 175375.
    [Google Scholar]
  64. Wahba, Phil. ( 2020;), ‘ Taco Bell’s Black Lives Matter controversy shows how easily corporations can stumble on race issues. ’, Fortune, 18 June, https://fortune.com/2020/06/18/taco-bell-black-lives-matter-racism-fired-employee-blm-face-mask/. Accessed 5 July 2020.
    [Google Scholar]
  65. White, Debbie. ( 2020;), ‘ Face off: Shopper screams “you’re f****** pigs” after being told to wear face mask in shop. ’, The Sun, 26 June, https://www.the-sun.com/news/1050314/shopper-screams-youre-f-pigs-told-wear-mask-shop/. Accessed 3 December 2021.
    [Google Scholar]
  66. Winge, Theresa. ( 2006;), ‘ Costuming the imagination: Origins of anime and manga cosplay. ’, Mechademia, 1, pp. 6576.
    [Google Scholar]
  67. Woodward, Aylin. ( 2020;), ‘ 70% of people infected with the coronavirus did not pass it to anyone, preliminary research shows: Superspreading events account for most transmission. ’, Business Insider, 4 June, https://www.businessinsider.com/super-spreader-events-account-for-most-coronavirus-transmission-2020-6. Accessed 11 July 2020.
    [Google Scholar]
  68. Akou, Heather Marie. ( 2020;), ‘ Food service uniforms and the symbolism(s) of wearing a mask. ’, Clothing Cultures, 7:2, pp. 14763, https://doi.org/10.1386/cc_00033_1
    [Google Scholar]
http://instance.metastore.ingenta.com/content/journals/10.1386/cc_00033_1
Loading
/content/journals/10.1386/cc_00033_1
Loading

Data & Media loading...

This is a required field
Please enter a valid email address
Approval was a success
Invalid data
An error occurred
Approval was partially successful, following selected items could not be processed due to error