E-administration activities and sustainable management: The case for a multidimensional approach

The Information and Communication Technologies’ (ICT) integration in administration activities provides different managerial implications. The use of ICT helps public services in transforming their ‘traditional’ into more effective and sustainable management practices. The experience of e-administration implementation taking into account a ‘Sustainable management’ dimension will require the adoption of multidimensional approach based on a Human, Activity and Technological dimensions. We associate to these different dimensions a transversal level: Green or sustainable dimension. The main challenge is the implementation of systems able to guarantee to citizens, companies, administrations and international institutions the real access to these systems based on sustainable uses and practices.