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- Volume 13, Issue 2, 2023
Hospitality & Society - Volume 13, Issue 2, 2023
Volume 13, Issue 2, 2023
- Articles
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Introduction of generosity into commercial hospitality: Conceptual foundations
Authors: Nancy Grace Baah, Sebastian Filep, Michael S. Lin and Frank Badu-BaidenGenerosity, a charitable and kind gesture towards others, was an integral aspect of hospitality in ancient times. The concept of generosity however has not yet been sufficiently examined in contemporary, commercial hospitality. In commercial hospitality, generosity can be facilitated through a generosity economy – an economy where generous acts are encouraged and nothing is expected in return. This article aims to understand the role of generosity in commercial hospitality as part of generosity economy. A model of generosity in commercial hospitality has been developed, providing a preliminary understanding of how generosity can be created in commercial hospitality contexts. Theoretical and practical implications and directions for future research are outlined.
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Emotional labour in the analysis of farm-based hospitality projects
Authors: Gilles Grolleau, Naoufel Mzoughi and Qurat-ul-Ain TalpurWhile conventional analyses of farm hospitality upsides and downsides exist, the emotional labour requirements of such service-intensive activity are frequently overlooked. Ignoring this emotional component and its consequences (e.g. identity loss vs. reinforcement, emotional harmony) can explain project fates. By applying emotional labour to farm-based hospitality, we draw new insights. Farmers can benefit from guests’ emotional support and become ‘makers’ rather than ‘takers’ of emotional rules. From a policy perspective, increasing the farmers’ emotional literacy can facilitate a better match between their characteristics and agritourism projects.
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Do survivalists deserve to be called entrepreneurs? The case of hospitality micro-entrepreneurs in Indonesia
Authors: Taufik Abdullah, Craig Lee and Neil CarrStudies in entrepreneurship do not classify survivalists as ‘true’ entrepreneurs because they lack ‘essential’ entrepreneurship characteristics such as an orientation towards innovation and growth. Thus, survivalists are perceived as lesser entrepreneurs or the poorer cousins of opportunity-driven entrepreneurs. This study re-evaluates this perception by focusing on street food vendors because even though they play a significant role in the hospitality industry in many countries, they are often neglected in the hospitality sector and associated academic research. Online, unstructured interviews were conducted with 25 street food vendors in Bandung, Indonesia, and the data were analysed using thematic analysis. The findings revealed that street food vendors (i.e. survivalists) possess a variety of entrepreneurial characteristics, including achievement orientation, seizing business opportunities, risk-taking behaviour, innovativeness and efficient resource utilization. Thus, it is argued that they deserve to be recognized as entrepreneurs as well.
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- Interview
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Interview with Chris Taylor, curator of Shifting Borders: A Journey to the Centre of Our World(s)1
Authors: Rodanthi Tzanelli and Chris TaylorShifting Borders exhibits ‘traces’ of human mobility across millennia: of exploratory journeys, forced migrations, exilic arrivals at foreign lands and artistic schematizations of them based on memory and experience. The traces assume the form of maps, passports, photographs of people and locations, as well as actual diaries of movement produced by those who move or by institutions who regulate their movements. Crafted as a form of pilgrimage to these stories, the exhibition transcends binary understandings of hospitality as an inviolable norm and/or a secular pact conforming with the commercial rules of catering for strangers. Instead, the presentation of items in clusters produces variations of story-telling as a tribute to the presence of human otherness. Featuring styles of inscription and creative staging of particular mobility events, Shifting Borders showcases forms of movement vis-à-vis (‘psychic centres’): homes and homelands, memories of uprooting but also the excitement of travel and exploration in and of unknown territories. The exhibition’s simulation of such movements transforms artistic pilgrimage to a method of awakening conscience in regard to offering hospitality to others. The exhibition is hosted in the Parkinson Building, one of the heritage buildings of the University of Leeds, as part of the Brotherton Collections, curated by the University’s Libraries. Its rhizomatic story-telling of imaginaries of movement and homemaking reflects the overlapping biographies of its physical location: Leeds as a multicultural city with diverse migrant, exiled and diasporic communities, but also one of the foremost creative cities in the United Kingdom, and the University of Leeds as a pedagogical hub that hosts very diverse student populations from around the world.
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