- Home
- A-Z Publications
- Hospitality & Society
- Previous Issues
- Volume 1, Issue 1, 2011
Hospitality & Society - Volume 1, Issue 1, 2011
Volume 1, Issue 1, 2011
-
-
The tourism labour conundrum: agenda for new research in the geography of hospitality workers
Authors: Kristina Zampoukos and Dimitri IoannidesIn this review, we argue that the study of tourism and hospitality labour geography must be readdressed since it has, with few exceptions, only superficially been treated within the overall economic geography of tourism. Specifically, this past research has largely evaded the rigorous political economy approach advocated by many commentators over the last two decades. The resurrection of the labour theme is especially important since the tourism and hospitality sector is advocated as a significant job generator in many regions worldwide. However, jobs in this industry are often low paid, low skilled, temporary and/or part-time. These include the numerous lower-end employment positions within the hospitality sector where limited training appears to be the norm and long-term career opportunities are few. The hospitality workforce at this lower tier of the employment spectrum predominately consists of women, immigrants and young people. We argue that these individuals’ work is first and foremost reproductive; in other words, these hospitality workers’ tasks are associated with the housewife’s unpaid tasks within the home. Furthermore, staff turnover in this sector is notoriously high. Taken together, this leads us to suggest a focus on the socio-spatial labour mobility and the division of labour from an intersectional perspective (sex, race and class) in an attempt to better understand the complex relations and processes at work expressed in a tourism and hospitality labour geography.
-
-
-
Cinderella in Babylon: the representation of housekeeping and housekeepers in the UK television series Hotel Babylon
Authors: Candice Harris, Helen Tregidga and David WilliamsonThis article examines representations of housekeeping and housekeepers in the popular television series Hotel Babylon. We take a reflective approach in considering how identities and roles in the Hotel Babylon series are constructed, regarding the housekeeping department and its workers. We identify that the representation of housekeeping work and employees is one of mainly sexualized victims, migrant workers and denigrated employees. Some possible effects of the identity and role constructed in this series are discussed; in particular an undermining and undervaluing of a career in housekeeping. This study suggests more fundamental concerns about sustaining service quality and employment relationships in the hotel sector.
-
-
-
Reading hospitality: the semiotics of Le Manoir aux Quat’Saisons
More LessThis article introduces a social semiotic methodology for the analysis of hospitality marketing texts and explores the complexity of reading websites as a sign vehicle. The work also develops a social semiotic reading that locates the analysis within a conceptual framework, which underpins and directs the individual’s interpretation process. This hermeneutically results in multiple readings and interpretations according to the individual’s social, cultural and geographical knowledge. The conceptual framework that informs the reading and production of a semiotic discourse of hospitality draws from debates surrounding notions of consumption and identity, hospitality as a social and cultural construct, and recognizes that the marketing and interpretation of hospitality within contemporary society are both influenced by historical and ideological constructs. As such, the practice of hospitality needs to be not just understood in terms of its industrial significance, but also in terms of hospitality’s significance to the culture and society that it reflects or is located within.
-
-
-
From food, work and organization to the study of hospitality and organization: reconsidering the special issue of Human Relations, 61: 7 (2008)
By Peter LugosiFROM FOOD, WORK AND ORGANIZATION TO THE STUDY OF HOSPITALITY AND ORGANIZATION: RECONSIDERING THE SPECIAL ISSUE OF HUMAN RELATIONS, 61: 7 (2008)
-
-
-
The origins of hospitality and tourism, kevin o’gorman (2010)
Authors: Alastair Durie, Divya P. Tolia-Kelly and Richard N.S. RobinsonTHE ORIGINS OF HOSPITALITY AND TOURISM, KEVIN O’GORMAN (2010) Oxford: Goodfellow Publishers, xiii + 223 pp., ISBN 978–1–906884–08–6 (pbk), £29.95 EXTENDING HOSPITALITY: GIVING SPACE, TAKING TIME, MUSTAFA DIKEÇ, NIGEL CLARK AND CLIVE BARNETT (EDS) (2009) Edinburgh: Edinburgh University Press, 128 pp., ISBN 978–0–7486–3890–1 (pbk), £16.99 KITCHENS: THE CULTURE OF RESTAURANT WORK (UPDATED WITH NEW PREFACE), GARY ALAN FINE (2008) Berkeley: University of California Press, 328 pp., ISBN 9780520257924 (pbk), £15.95
-